Description
Job Summary:
Supervise and guide customer service teams, focusing on development and fostering a collaborative and productive environment.
Key Highlights:
1. Experience in supervision or leadership of customer service.
2. Focus on problem-solving, empathy, and team development.
3. Fosters a collaborative and productive environment.
**CUSTOMER SERVICE SUPERVISOR**
**REQUIREMENTS:**
\- Prior experience supervising or leading customer service teams; \- Strong communication skills, professional demeanor, and solution-oriented mindset;
\- Empathy and customer focus;
\- Knowledge of customer service metrics is a plus.
**RESPONSIBILITIES:**
\- Supervise and guide the sales team, promoting a collaborative and productive environment;
\- Support team development through feedback, training, and continuous coaching;
Employment Type: Full-time, CLT (Consolidation of Labor Laws)
Compensation: Starting at R$3\.000,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Company-provided mobile phone
* Food basket
* Partnerships and commercial discounts
* Free parking
* Transportation allowance
Experience:
* Customer Service (Mandatory)
Work Location: On-site