Receptionist/Customer Service Representative

Description

Job Summary: We are seeking a communicative and attentive professional for in-person, telephone, and WhatsApp customer service, with emphasis on warm reception and appointment scheduling. Key Highlights: 1. Opportunity for those who love interacting with people and have strong communication skills. 2. Focus on warm, welcoming service and resolving inquiries with kindness. 3. Chance to proactively learn new processes and systems. We are looking for a communicative, attentive candidate with strong motivation to learn and grow as part of our team! If you enjoy interacting with people, possess excellent verbal and written communication skills, and excel in customer service (in-person, telephone, and WhatsApp), this opportunity is for you. **Main Responsibilities:** * Warm, in-person reception for patients; * Telephone and WhatsApp support (answering inquiries and offering/scheduling assessments); * Appointment scheduling and daily clinic operational support. **What We Seek:** * **Communication and Friendliness:** Excellent phone and messaging etiquette; * **Empathy and Attention:** Ability to listen, empathize, and resolve inquiries with kindness; * **Proactivity and Learning Mindset:** Genuine willingness to learn new processes and systems. **Preferred Qualifications:** * Prior experience in customer service or reception (healthcare or aesthetics experience is a plus but not required); * Proficiency with social media platforms and messaging apps. Compensation: R$1.750,00 - R$3.095,70 per month Benefits: * Dental care coverage * Partnership agreements and commercial discounts * Free parking * Meal allowance * Transportation allowance Work Location: On-site