Loss Prevention Manager

Description

Job Summary: The Loss Prevention Manager coordinates the team to protect the company's assets by preventing fraud and theft. Key Highlights: 1. Coordinate the team and loss prevention activities 2. Develop strategies to minimize losses and fraud 3. Monitor performance indicators and propose continuous improvements #### **About the position:** Ensuring the company's assets are properly cared for and protected is fundamental to the business. The Loss Prevention Manager is responsible for coordinating all activities of the loss prevention team, guiding proper execution of company procedures and policies. This professional must be able to approach customers and products at the store entrance to prevent fraud or theft. It is essential that this person be attentive, careful, organized, and engaged to succeed in this role. #### **Main responsibilities:** * Coordinate and supervise the loss prevention team, ensuring compliance with company policies and procedures. * Develop strategies to minimize losses and fraud within the store. * Conduct preventive customer and product approaches at the store entrance, safeguarding asset integrity. * Monitor loss prevention-related performance indicators and propose continuous improvements. * Ensure customer service meets company standards, maintaining quality and security. * Conduct training and capacity-building sessions for the team, aligned with retail and loss prevention policies. * Ensure compliance with job-specific operational procedures and internal policies. #### **Mandatory requirements:** * Completed high school education. * Strong communication skills and leadership abilities. * Familiarity with the company's retail and loss prevention policies. * Ability to strictly adhere to required operational procedures. #### **Desirable requirements (preferred):** * Prior experience in loss prevention. * Knowledge of retail customer approach techniques and security practices. * Additional education in security, management, or related fields. #### **Benefits:** * Meal/food allowance; * Dental care; * Telemedicine; * Telepsychology; * Pregnancy follow-up; * Nutritional coaching; * Sports coaching; * Pharmacy discounts; * Life insurance; * Funeral assistance; * SESC partnership; * Benefits card; * Training and development through our corporate university \- Uniffato; * Career development; * Trainee Program; * Outstanding Employee Program