Store Manager

Description

Job Summary: A professional responsible for ensuring store operations, managing teams, optimizing sales, and fostering customer loyalty, while overseeing the full point-of-sale management. Key Highlights: 1. Complete point-of-sale management 2. Team leadership and development 3. Sales optimization and customer loyalty **Responsibilities:** * Ensure proper store operation * Prepare shift schedules * Conduct interviews, hiring, and onboarding processes * Guide and organize staff activities within the store (POS, inventory, sales, cashiers, and security) * Guarantee timely customer service and security in theft-prone areas * Define product placement in-store to boost sales; manage store targets and campaigns; monitor daily budgeted vs. actual performance * Encourage team engagement in sales campaigns; suggest sales actions to support both store growth and items nearing expiration * Update tracking dashboards for cooperative sales targets vs. results and supplier campaign performance * Lead daily meetings, providing feedback, training, and motivation aligned with company values * Schedule employee vacations; monitor and verify digital timekeeping records * Monitor competitor pricing and promotional activities * Maintain contact with frequent customers and personally greet customers with purchases over R$500.00 to foster loyalty * Maintain a contact list of special customers (frequent shoppers and high-average-ticket customers) * Analyze reasons for internal returns and take appropriate follow-up actions **Requirements:** * Experience in people management * Completed high school education * Bachelor's degree preferred (completed or in progress) **Benefits:** * Life insurance * Day off * National educational partnership * Meal allowance of R$250.00 * Maternity kit (Mamãe Leo) * Unimed dental plan (after probation period) * Discount agreement with Leo stores (after probation period) * Working hours: 1:20 PM to 10:10 PM (one day off per week, plus working two Sundays and having two days off) * Salary + 40% trust position allowance + bonuses for achieving cooperative and store sales targets Employment type: Permanent CLT Compensation: R$2.547,48 per month Benefits: * Transportation allowance Experience: * Store manager (preferred) * Leadership (preferred) Work location: On-site