Description
Job Summary:
Join Santander as a Specialist, enhancing products and services, guiding customers through digitalization, and ensuring excellence in customer service.
Key Highlights:
1. Opportunity for growth and continuous learning
2. Focus on innovation and challenges of the financial market
3. Culture that values diversity and role horizontalization
BRA Santander Specialist II 8h
Country: Brazil
If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place!
Santander is a growing ecosystem committed to helping individuals and businesses thrive. Here, you can create the new, question norms, and challenge the market. It means balancing urgency of the present with vision for the future—always delivering the best possible customer experience. It means being part of a global company that champions diversity across all dimensions and values a culture of role horizontalization.
At Santander, we embrace a horizontal culture structured around four clusters: Specialist, Leader, Head, and Partner.
We have an opening for you to become a Santander Specialist—where you will be formally appointed as a Specialist and become the primary expert in your area.
Your role will include:
Executing business opportunities within branch workflow, enhancing product and service offerings;
Guiding customers through digitalization;
Serving customers across all segments, ensuring an excellent experience;
Acquiring new customers;
In certain branches, you may also operate in areas such as self-service, immediate service, managerial desk, treasury, and/or cashier counter.
You’ll fit right in if you embody:
Think Customer – I put the customer first
Embrace Change – I drive change
Act Now – I act swiftly
Move Together – I collaborate effectively
Speak Up – I communicate openly
For this role, we value:
CPA 10 certification – ANBIMA (CPA 20 is even better!);
Currently pursuing an undergraduate degree (a completed undergraduate or postgraduate degree is preferred!);
Proficiency in Microsoft Office suite;
Sales experience.
If this resonates with you, join Santander!
\# BENEFITS
Variable Compensation (PLR \+ RV);
Medical and Dental Assistance;
Meal and Food Allowance;
Supplementary Pension;
Life Insurance;
Childcare/Babysitter Allowance;
Gympass or
Totalpass;
Transportation Voucher;
Nascer Program;
Be Healthy – A program encouraging healthier habits;
PAPE – Specialized Personal Support Program.
\#Sales
\#Commercial
\#CPA
\#CEA
\#CustomerService
\#Customers
\#SpecialistCustomersProsper
\#CollectionsSpecialistProsper
\#RegionalCustomerSpecialistProsper
So? Ready to be ignited?
In our branches (agencies), we count on the market’s top managers—who stand alongside customers to understand their needs and deliver the most suitable solutions.
If this resonates with you, join Santander! ️
\#HereYourSparkTransforms \#JoinSantander \#BeTheSpark