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Job Summary: Join a team that cares for people, embraces challenges, demonstrates initiative, empathy, and a desire to drive transformation—performing administrative and control routines. Key Highlights: 1. Join the world's largest cooperative system. 2. Work for a company that cares for and makes a difference in people's lives. 3. Support management in measuring and monitoring contracts. Work for a company that cares for and makes a difference in people's lives—and join the world's largest cooperative system! To join our team, you must: align with our purpose of caring for people, embrace challenges, demonstrate initiative, empathy, and a desire to drive transformation. **\#WeAreUnIncríveis \#UnimedWayOfCaring** **Responsibilities and Duties** * Monitor internal departmental schedules and perform administrative routines, including drafting internal communications (ICs), official letters, document organization, control, and archiving. * Monitor, consolidate, and analyze departmental performance indicators (KPIs), preparing reports to support decision-making and continuous improvement. * Conduct monthly reviews of documentation from third-party companies (security, monitoring, and related services), ensuring compliance with legal, contractual, and regulatory requirements. * Support management in measuring and monitoring contracts by verifying data, validating information, and forwarding processes to the finance department. * Participate in internal and external audits, organizing evidence, tracking action plans, and ensuring resolution of non-conformities. * Analyze reports from the Monitoring Center to identify deviations, significant incidents, and opportunities for process enhancement. * Manage technical service requests for CCTV systems, access control, and security infrastructure, ensuring follow-up until resolution. * Submit and track material and service requisitions via the corporate system. * Maintain and update administrative records for the department. * Support, when required, preliminary incident analyses and preparation of technical reports. * Perform departmental administrative routines, including document organization, internal communications, and management support. **Requirements and Qualifications** * Bachelor’s degree completed in fields such as Security, Administration, Risk Management, or related disciplines; * Experience in administrative routines and contract control; * Familiarity with performance indicators (KPIs) and report preparation; * Experience in internal and external audits; * Basic knowledge of CCTV systems, access control, and monitoring systems; * Proficiency in Microsoft Office (especially Excel). **Preferred Qualifications:** * PowerPoint, Power BI, and corporate systems. **Working Hours**: 44 hours per week (Monday to Friday) **Additional Information** **OUR BENEFITS** **Health and Well-being:** health and dental insurance, Gympass, Equilíbrio Program, endomarketing initiatives, birthday day off **Allowances:** meal allowance, childcare allowance, reduced-fare transportation allowance, life insurance **Development:** education incentives, technical and behavioral training **Advantage Club:** exclusive benefits through our partner network We are a benchmark in excellence in care. Through our purpose—to care for people and promote health and quality of life—we infuse our essence into every action, cultivating human-centered management and assistance. As members of Brazil’s largest medical assistance network—the Unimed System—we are Alagoas’ largest medical cooperative, with **over one thousand cooperators.** Our leadership in the supplementary health market reinforces our commitment and reflects the trust of **more than 130,000 Unimed Maceió beneficiaries**, demonstrating our Way of Caring. To achieve this, we rely on a team of UnIncríveis comprising **over one thousand employees**, and a network of **more than 10 proprietary services**, including a hospital, laboratories, diagnostic centers, SOS, and specialized clinics delivering integrated, multidisciplinary, and continuous care. #### **Well-being Always First** **93% of employees** affirm we are a great place to work, according to the 2023 Organizational Climate Survey. Through self-awareness, we manage our emotions and value both internal and external customers, aiming to delight them via healthy relationships and teamwork—cooperating so everyone continues growing. We value and support diversity, welcoming candidates with disabilities and individuals across racial, ethnic, religious, and gender spectrums. #### **Exclusive Benefits** Team members enjoy **UnIncrível Benefits**, offering discounts with partners providing health and wellness services—as well as categories such as education and food. Additionally, we offer exclusive self-care initiatives through the Equilíbrio Program—including Workplace Gymnastics, Wellhub (formerly Gympass), Unimed Ativa, and psychological support. All this, plus health and dental insurance, childcare allowance, reduced-fare transportation allowance, meal allowance, life insurance, and the beloved birthday day off (for administrative staff). #### **Continuous Development** We invest in our team’s development through technical and behavioral training, integral to our daily routine. We believe constant learning is essential for professional and personal growth—for each cooperating physician and employee alike. These trainings not only reinforce Unimed’s Essence but also ensure everyone can effectively apply acquired knowledge in their daily work—contributing to both individual and collective success. **\#WeAreUnIncríveis**
