Network Technician I - Open Recruitment

Description

Job Summary: A professional responsible for customer support and resolution of connectivity tickets, network diagnostics, installation and maintenance of equipment, network monitoring, and user support. Key Highlights: 1. Customer support and resolution of connectivity and network tickets 2. Network diagnostics and troubleshooting 3. Installation and maintenance of network equipment **RESPONSIBILITIES:** Providing support and resolving connectivity-related tickets (LAN, Wi\-Fi, VPN, internet). Diagnosing and troubleshooting network issues (IP, DNS, cabling, printers). Performing basic installation and maintenance of network equipment (routers, switches, access points). Monitoring network performance and providing user support. Logging and documenting tickets and procedures. **REQUIREMENTS:** Currently enrolled in or graduated from a Technical or Higher Education program in Computer Networks, Information Systems, Computer Science, or related fields. Knowledge of networking (TCP/IP, DNS, DHCP) and structured cabling. Experience in technical support (Service Desk/Help Desk) is a plus. **WORK SCHEDULE:** Mixed shift pattern (6x1 and 5x2\) **BENEFITS:** Transportation allowance \+ Meal allowance This position is open and verified by the Buscar Vagas portal in partnership with the Divulga Vagas Brasil website.