Job Summary: Professional to manage strategic customers, strengthen relationships, monitor KPIs, and identify expansion opportunities, with emphasis on retention and business perspective. Key Highlights: 1. Strategic customer management and relationship building 2. Business-oriented mindset with focus on retention and expansion 3. Analytical capability and customer representation **COMPANY** ESIG Software and Consulting **WORK SCHEDULE** Monday to Friday, with a 1-hour break (2-hour break on Fridays) \- 44 hours per week. **REQUIREMENTS** Bachelor's degree in IT/Computer Science, Business Administration, Marketing, or Communications. Candidates must have experience managing strategic customers, a consulting mindset, excellent communication skills, and experience handling major accounts. Must possess a business-oriented mindset, focus on retention and expansion, analytical capability, and willingness to travel. Experience in the public sector, technology, or B2B is a plus. **RESPONSIBILITIES** Serve as the primary contact for strategic customers, leading meetings and site visits, strengthening relationships, and ensuring satisfaction and retention. Monitor KPIs, anticipate risks, identify expansion opportunities, represent the customer internally, and support commercial negotiations and requests. **COMPENSATION AND BENEFITS** R$ 5\.000,00 (CLT) \+ Meal Allowance of R$ 664,82 \+ Health Insurance (70% covered by the company, no co-payment) \+ Bradesco Dental Insurance \+ Wellhub (Gympass) \+ Semi-annual compensatory time bank \+ Birthday day off \+ Training incentive (ESIG Academy) \+ Health and wellness programs \+ Education allowance for children \+ Extended paternity leave \+ Flexible dress code \+ Integration activities.
João Silva
Indeed · HR
João Silva
Indeed · HR
