Store Operator

Description

Job Summary: This role involves ensuring product availability and organization, supporting visual merchandising, assisting customers with product choices, and promoting financial products. Key Highlights: 1. Cheerful, welcoming environment with opportunities for development 2. Focus on customer satisfaction and empathetic service 3. Retail operation in fashion with purpose and strong values **\#JOINCAEDU** For **50 years**, we have operated in **fashion retail**, driven by the purpose of **sharing our best to dress happier stories**. We are present in **São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais**, with over **100 stores** and a passionate team. At **Caedu**, we believe in a **cheerful, welcoming environment full of opportunities for professional development and growth**. We value **diversity**, **respect**, **ownership mindset**, and **teamwork**, because we know that **together we are stronger**. If you want to join a purpose-driven company with strong values and room to grow, **join Caedu!** **Responsibilities and Duties** **What will your activities be?** **Restocking and Organization:** Ensure products are always available and properly displayed in aisles, counters, walls, floors, and shelves, performing restocking as needed or per supervisor instructions. **Sales Area Maintenance:** Keep the sales area consistently organized, verifying that products are correctly processed (hangers, security tags, labels, and pricing) and making adjustments when necessary—such as re-labeling, reissuing labels, and quantity verification. **Visual Merchandising:** Support implementation of VM concepts, contributing to window displays, wall arrangements, and floor compositions, following guidelines and supervisor instructions to ensure attractive and strategic product presentation. **Financial Product Promotion and Acquisition:** Approach and guide customers regarding the **Caedu Card** and other **financial products and services**, presenting benefits and encouraging adoption—always prioritizing customer experience and satisfaction. **Customer Service:** Greet customers warmly, attentively, and promptly; assist them in product selection; and provide clear information about available merchandise and services. **Focus on Satisfaction:** Act with empathy and proactivity, striving to resolve inquiries and support supervisors in addressing situations—ensuring an excellent shopping experience and strengthening customer relationships. **Requirements and Qualifications** **Must Have:** * Completed high school education. * Experience in sales and general customer service. * Basic Office software proficiency. **Additional Information** **What do we offer?** Medical Assistance Dental Assistance Transportation Allowance Profit Sharing (per internal policy) Birthday Day Off Discounts on Caedu products Educational Partnerships SESC Membership Pharmacy Partnership Gympass Telemedicine Better Maternity Program – Support throughout the most special period in our mothers’ lives. Personal Guidance Program Career Development Path Online Learning Platform We have operated in fashion retail for over **45 years**, and are present in São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais. We operate more than 80 physical stores and an e-commerce platform serving all of Brazil. Our environment is **cheerful** and **welcoming**. And best of all—full of opportunities for **professional development** and **growth**! If you seek **challenges** in your field, never compromise on **ethics and respect**, possess an **ownership mindset**, and believe that **together we are stronger**, then come to **Caedu**!