Description
Job Summary:
The professional will provide in-person and telephone customer service, negotiate sales, and offer support to ensure a satisfactory shopping experience.
Key Highlights:
1. Excellent in-person and remote customer service
2. Strategic and assertive negotiation
3. Customer experience focus
**YOUR RESPONSIBILITIES:**
* Provide excellent in-person customer service;
* Serve customers via telephone, e-mail, sales platform, and in-store;
* Negotiate price, delivery time, and payment terms according to the company's commercial policy;
* Support customers by clarifying doubts, preferences, and needs;
* Practice active listening and empathy;
* Promote a satisfactory shopping experience and guide sales strategically and assertively.
**WHAT WE EXPECT FROM YOU:**
* Completed high school education;
* Prior experience in this role (preferred);
* Demonstrated ability to handle goals and performance expectations;
* Availability to work on holidays and weekends, as required;
* Working hours: Monday to Saturday.
**WHAT WE OFFER:**
* Market-competitive salary
* Meal allowance / Transportation allowance
* Health club / TotalPass
* 20% discount on company products
* Educational incentives through partner institutions
Job type: Temporary
Compensation: R$1.518,00 - R$1.663,21 per month
Benefits:
* Medical assistance
* Dental assistance
* Meal allowance
* Transportation allowance
Work location: On-site