




Job Summary: The professional will provide in-person and telephone customer service, negotiate sales, and offer support to ensure a satisfactory shopping experience. Key Highlights: 1. Excellent in-person and remote customer service 2. Strategic and assertive negotiation 3. Customer experience focus **YOUR RESPONSIBILITIES:** * Provide excellent in-person customer service; * Serve customers via telephone, e-mail, sales platform, and in-store; * Negotiate price, delivery time, and payment terms according to the company's commercial policy; * Support customers by clarifying doubts, preferences, and needs; * Practice active listening and empathy; * Promote a satisfactory shopping experience and guide sales strategically and assertively. **WHAT WE EXPECT FROM YOU:** * Completed high school education; * Prior experience in this role (preferred); * Demonstrated ability to handle goals and performance expectations; * Availability to work on holidays and weekends, as required; * Working hours: Monday to Saturday. **WHAT WE OFFER:** * Market-competitive salary * Meal allowance / Transportation allowance * Health club / TotalPass * 20% discount on company products * Educational incentives through partner institutions Job type: Temporary Compensation: R$1.518,00 - R$1.663,21 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Work location: On-site


