Job Summary: The intern will support customer service activities by making contact with customers and assisting with service routines and information registration, under supervision. Key Highlights: 1. Customer service via phone, chat, and WhatsApp 2. Assistance with data registration and updates in the system 3. Support for call center department routines **INTERNSHIP | CALL CENTER / CUSTOMER SERVICE** **Job Description:** The intern will provide support for customer service, contacting customers via telephone and digital channels, assisting with service routines and information registration, always under team supervision and guidance. **Responsibilities:** * Customer service via phone, chat, and WhatsApp * Provision of information regarding services and appointments * Assistance with data registration and updates in the system * Support in monitoring interactions and follow-up * Support for call center department routines **Requirements:** * Currently enrolled in a technical or undergraduate program (from the 2nd semester onward) in Administration, Communication, Marketing, Commercial Management, or related fields * Strong verbal and written communication skills * Basic computer literacy * Organizational skills and eagerness to learn **Benefits:** * Internship stipend (BRL 800.00) * Transportation allowance **Work Schedule:** * 6 hours per day (to be agreed upon) * 30 hours per week * Monday to Saturday **Position Type:** Internship **Location:** (On-site) Position Type: Internship Contract Duration: 24 months Compensation: BRL 1,518.00 – BRL 4,766.00 per month Benefits: * Transportation allowance
João Silva
Indeed · HR
João Silva
Indeed · HR
