Description
**Reception Team Leader \- Imaging Clinic \- Dionísio Torres**
* Supervise the reception team to ensure efficient and welcoming service.
* Coordinate exam scheduling and confirm appointment times.
* Train, motivate, and develop the team in service procedures and policies.
* Monitor patient flow to maintain organization and punctuality for consultations.
* Resolve administrative issues, including medical record management and billing.
* Collaborate with other departments to optimize processes and enhance patient experience.
* Analyze reception performance indicators and implement improvements.
**Requirements:**
* Prior experience in reception at clinics or hospitals.
* Leadership and team management skills.
* Excellent communication and interpersonal skills.
* Knowledge of clinic management and scheduling systems.
* Proactivity and problem-solving skills.
* A degree in Administration, Health, or related fields is a plus.
**We offer:**
* Salary
* Transportation allowance;
* Meal allowance (R$ 23.00\);
* Totalpass;
* Performance bonus;
* Partnerships with educational institutions.
* Discounts on health and dental insurance.
Job type: Full-time CLT
Work location: On-site