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Monitoring Assistant | Fortaleza (CE)

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Join a team that values innovation, feedback, continuous learning, and collaboration—creating intelligent solutions to preserve lives. Key Highlights: 1. Join projects leveraging cutting-edge technologies and innovation 2. An environment that values feedback, continuous learning, and collaboration 3. A purpose of promoting social well-being by preserving lives If you want to join projects using cutting-edge technologies—turning \#innovation into reality—this is where you belong! At Mobit Tecnologia, you’ll find an environment that values feedback, high-performing teams, continuous learning, and a culture of \#collaboration across teams—because here, we have \#focusonpeople. Together, we build intelligent solutions with \#focusonresults to ensure business sustainability. Our purpose is to promote societal well-being by preserving lives. **Apply now and embark on this journey with us!** **Responsibilities and Duties** **As a Monitoring Assistant, your focus will include:** * Generating requests, incidents, and service tickets; * Updating support spreadsheets to assist in scheduling departmental activities; * Supporting field teams with information regarding equipment; * Supporting the metrological verification process for the equipment fleet, specifically concerning image availability and analysis; * Evaluating statistical reports from equipment and requesting maintenance when necessary; * Monitoring full operational status of the fleet via systems and BI tools; * Performing quality analysis of images captured by field equipment and submitting improvement requests via service tickets when needed; * Tracking weekly activity schedules and timelines, and logging progress in the designated system or tool; * Preparing performance reports (e.g., problem lists) for management; * Assessing outcomes of performed maintenance via system, indicating a new technical visit if the issue remains unresolved**;** * Opening IT service tickets if monitoring tools are not fully functional; * Performing other duties related to the position, as required by the department and directed by your immediate supervisor. **Requirements and Qualifications** **Basic requirements include:** * Currently pursuing a bachelor’s degree in Information Technology, Administration, or related fields—or completed a technical program; * Intermediate proficiency in Excel and Word; * Basic knowledge of equipment maintenance; * Basic knowledge of Power BI. **Additional Information** **Benefits:** * Flexible Meal or Food Allowance (Ifood Benefícios); * Wellhub (Gympass); * Birthday day off; * Health insurance; * Dental insurance; * Partnerships with educational institutions. **What you’ll find here:** * An environment that values feedback; * A culture of continuous learning; * A collaborative culture across teams. **Other details:** * Salary: *R$* 1\.853,73*.* Great to have you visit us virtually! **Shall we get to know each other better?** MOBIT was founded with the **purpose of preserving lives and contributing to societal well-being**, delivering innovative solutions in **traffic management, mobility, and lighting**. Today, empowered by advances in Information Technology tools, MOBIT stands as one of the **most respected companies in technological solutions** focused on **traffic, public security, municipal revenue enforcement, and public lighting.** Backed by a highly qualified and experienced workforce, MOBIT is **recognized for delivering efficient and innovative solutions**, effectively serving its client portfolio across **municipal, state, and national levels**. More than just producing and selling products, MOBIT’s **core focus** lies in **generating knowledge through technological management of information**. Thanks to mastery over all stages of product and service development, MOBIT guarantees **customized solutions aligned with each client’s specific requirements.** Nice to meet you—we’re MOBIT, and we’d love to have you on board. Shall we go forward—together?!

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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