Description
Job Summary:
Join a team that values innovation, feedback, continuous learning, and collaboration—creating intelligent solutions to preserve lives.
Key Highlights:
1. Join projects leveraging cutting-edge technologies and innovation
2. An environment that values feedback, continuous learning, and collaboration
3. A purpose of promoting social well-being by preserving lives
If you want to join projects using cutting-edge technologies—turning \#innovation into reality—this is where you belong!
At Mobit Tecnologia, you’ll find an environment that values feedback, high-performing teams, continuous learning, and a culture of \#collaboration across teams—because here, we have \#focusonpeople. Together, we build intelligent solutions with \#focusonresults to ensure business sustainability.
Our purpose is to promote societal well-being by preserving lives.
**Apply now and embark on this journey with us!**
**Responsibilities and Duties** **As a Monitoring Assistant, your focus will include:**
* Generating requests, incidents, and service tickets;
* Updating support spreadsheets to assist in scheduling departmental activities;
* Supporting field teams with information regarding equipment;
* Supporting the metrological verification process for the equipment fleet, specifically concerning image availability and analysis;
* Evaluating statistical reports from equipment and requesting maintenance when necessary;
* Monitoring full operational status of the fleet via systems and BI tools;
* Performing quality analysis of images captured by field equipment and submitting improvement requests via service tickets when needed;
* Tracking weekly activity schedules and timelines, and logging progress in the designated system or tool;
* Preparing performance reports (e.g., problem lists) for management;
* Assessing outcomes of performed maintenance via system, indicating a new technical visit if the issue remains unresolved**;**
* Opening IT service tickets if monitoring tools are not fully functional;
* Performing other duties related to the position, as required by the department and directed by your immediate supervisor.
**Requirements and Qualifications** **Basic requirements include:**
* Currently pursuing a bachelor’s degree in Information Technology, Administration, or related fields—or completed a technical program;
* Intermediate proficiency in Excel and Word;
* Basic knowledge of equipment maintenance;
* Basic knowledge of Power BI.
**Additional Information** **Benefits:**
* Flexible Meal or Food Allowance (Ifood Benefícios);
* Wellhub (Gympass);
* Birthday day off;
* Health insurance;
* Dental insurance;
* Partnerships with educational institutions.
**What you’ll find here:**
* An environment that values feedback;
* A culture of continuous learning;
* A collaborative culture across teams.
**Other details:**
* Salary: *R$* 1\.853,73*.*
Great to have you visit us virtually! **Shall we get to know each other better?**
MOBIT was founded with the **purpose of preserving lives and contributing to societal well-being**, delivering innovative solutions in **traffic management, mobility, and lighting**. Today, empowered by advances in Information Technology tools, MOBIT stands as one of the **most respected companies in technological solutions** focused on **traffic, public security, municipal revenue enforcement, and public lighting.**
Backed by a highly qualified and experienced workforce, MOBIT is **recognized for delivering efficient and innovative solutions**, effectively serving its client portfolio across **municipal, state, and national levels**. More than just producing and selling products, MOBIT’s **core focus** lies in **generating knowledge through technological management of information**. Thanks to mastery over all stages of product and service development, MOBIT guarantees **customized solutions aligned with each client’s specific requirements.**
Nice to meet you—we’re MOBIT, and we’d love to have you on board. Shall we go forward—together?!