Job Summary: This internship provides support to the Process Coordination team, focusing on analysis, optimization, and monitoring of workshop procedures. Key Highlights: 1. Process Coordination Support 2. Procedure Analysis and Optimization 3. Flowchart Creation and Implementation With 31 years of experience in the passenger road transport sector and operations connecting the North, Northeast, Central-West, and Southeast regions, Expresso Guanabara employs a qualified team of professionals across administrative, commercial, operations, and maintenance areas. **Responsibilities and Duties** * Provide support to Process Coordination; * Conduct process analysis in the workshop; * Create and implement procedures, flowcharts, and tasks to optimize vehicle inbound and outbound workflows; map and analyze service production across departments; * Monitor component and vehicle failure statistics and develop quality indicators; * Monitor budgeting; organize training sessions; * Assess capacity for applying quality tools. **Requirements and Qualifications** * Preferably reside in Fortaleza; * Currently enrolled in a Mechanical Engineering undergraduate program between the 5th and 7th semesters; * Proficiency in Microsoft Office suite; * Availability for 6 hours per day, Monday through Friday, from 11:00 AM to 5:00 PM. **Additional Information** * Internship stipend * Meal allowance * Transportation allowance * Life insurance Expresso Guanabara was founded in August 1992 as a passenger road transport company. Headquartered in Fortaleza and operating nationwide from North to South, the Company has, over its 31 years of existence, connected major state capitals and cities across Brazil, offering passengers over 2,000 destination options. Offering multiple high-quality service categories, Guanabara maintains a modern fleet of vehicles equipped with cutting-edge technologies in mechanics, design, and comfort. In addition to its e-commerce platform and mobile application, the Company operates direct customer service channels via telephone and WhatsApp, and manages over 2,500 agencies—including both owned and third-party locations. Guanabara demonstrates strong social and environmental commitment through various sustainability initiatives, such as solid waste management and water reuse. Its pursuit of technical excellence, deep commitment to employees, and high-quality services delivered to customers earned Guanabara the title of “Best Bus Company” in 2022 at the “Maiores e Melhores do Transporte” (Largest and Best in Transport) awards.
João Silva
Indeed · HR
João Silva
Indeed · HR
