Senior Scrum Master

Description

Job Summary: We are seeking a Scrum Master to work end-to-end across the software development lifecycle, fostering team self-organization and continuous process improvement, while facilitating communication and conflict resolution in an agile environment. Key Highlights: 1. End-to-end involvement in the software development lifecycle 2. Promotion of team self-organization and continuous process improvement 3. Facilitation of meetings and conflict resolution within agile teams Description: * Prior experience as a Scrum Master on software development teams, working end-to-end across the development lifecycle. * Solid knowledge of the Scrum framework and foundational agile methodologies (Agile, Lean, Agile Manifesto principles). * Hands-on experience with agile management tools (Jira, Azure DevOps, Trello, or similar). * Strong communication skills, ability to facilitate meetings/workshops, and capacity to resolve conflicts. * Proactive, autonomous, and collaborative working style. * Experience in SaaS product development or on-demand software environments. Desirable Qualifications: * Agile certifications (CSM, PSM I, or equivalent). * Knowledge of Kanban, XP, scaling frameworks (SAFe, LeSS, Nexus), or other complementary agile practices. * Experience with product metrics and business KPIs (e.g., adoption, retention, NPS, churn). * Experience in fast-growing environments (scale-ups or startups). * Familiarity with DevOps, continuous integration, and continuous delivery (CI/CD). * Act as a facilitator between the development team, Product Owner, and stakeholders, promoting alignment, transparency, and effective communication. * Support the Product Owner in backlog management, prioritization, and refinement, ensuring items reflect business value and product objectives. * Identify, track, and remove impediments affecting team delivery, acting proactively and escalating when necessary. * Promote team self-organization, autonomy, and collective accountability for deliverables and outcomes. * Facilitate conflict resolution and contribute to a psychologically safe environment where the team can express ideas, learn, and innovate. * Monitor agile metrics (velocity, lead time, burndown, etc.) and support data-driven decision-making, linking these metrics to product and business goals. * Actively drive continuous improvement of software development processes, encouraging experimentation, learning, and frequent adjustments. * Champion agile culture across the organization by sharing best practices and facilitating learning opportunities (e.g., trainings, workshops, talks). * Support agile scaling when required (e.g., coordinated collaboration across multiple teams). * Collaborate with other areas (QA, Support, Product, Business, etc.) to ensure consistent delivery of value to end customers. 2512240202491933448