Provide technical support to customers, offering guidance and resolving inquiries related to equipment; Act as an interface between Technical and Commercial departments, providing consultative support for proposal development and clarification of technical specifications; Identify each customer's specific needs, monitor the technical feasibility analysis of support requests, and ensure the optimal solution is implemented; Ensure internal processes comply with procedures established by ISO 9001; Support customer satisfaction surveys, contributing to continuous improvement; Handle internal purchase requests and manage administrative tasks for the technical department; Support Marketing and Advertising initiatives by providing technical information for institutional content. **Requirements** Completed technical course in Electrotechnology, Electroelectronics, Automation, or related fields; Currently pursuing a bachelor's degree in Electrical Engineering, Renewable Energy, or related disciplines; Basic knowledge of photovoltaic systems (modules, inverters, string boxes, electrical protection devices); Ability to read and interpret electrical schematics; Intermediate proficiency in Microsoft Office. **Desirable** Familiarity with ERP systems (e.g., TOTVS); Prior experience in technical support, customer service, or technical roles; Experience in the solar energy sector. Compensation: R$2.000,00 \- R$3.000,00 per month Benefits: * Dental insurance * Food basket * Free parking * Meal allowance * Transportation allowance Selection question(s): * Have you previously worked in customer service? Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
