Description
Job Summary:
Join a team focused on excellence and leadership in the automotive sector, specializing in service inspection and approval, customer satisfaction, and workshop performance indicator monitoring.
Key Highlights:
1. Focus on excellence and leadership in the automotive sector
2. Customer satisfaction and after-sales service
3. A stimulating work environment with continuous learning
If you share our values of innovation, ethics, and respect, and wish to join a team focused on excellence and leadership in the automotive sector, this is your opportunity.
**Responsibilities and Duties**
* Inspect and approve each service performed by the technical team, verifying repair compliance and ensuring delivery of a 100% inspected vehicle to the customer;
* Ensure customer satisfaction by handling critical cases and guaranteeing a positive after-sales experience;
* Monitor workshop indicators (rework rate, delivery time, team productivity, and service quality).
**Requirements and Qualifications**
* Driver's license Category B;
* Basic knowledge of Automotive Mechanics and/or related courses;
* Experience in after-sales service at automotive dealerships or workshops.
**Additional Information**
* TotalPass;
* Transportation allowance;
* Health insurance (optional enrollment);
* Meal allowance or meal voucher;
* Mental health support program;
* Partnerships offering discounts at educational institutions.
**The ADTSA Group**, one of the largest automotive groups in Northeastern Brazil, operates in the states of Alagoas, Ceará, and Pernambuco.
We are a consolidated holding company that strategically controls a group of companies across various economic sectors in Northern and Northeastern Brazil. We consistently invest in passenger transport companies (urban, intercity, and interstate), cargo transportation, and agribusiness logistics.
The ADTSA Group also distributes trucks, buses, tractors, and automobiles, with its primary objective being job creation and regional economic development.
**We represent the following brands:**
Meira Lins \| Volkswagen; Pigalle \| Peugeot; Pigalle \| Citroën; Regence \| Renault; Silcar \| Chevrolet; GWM ADTSA \| GWM; Ford ADTSA \| Ford; Point S ADTSA \| Point S; Novo Mundo Caminhões e Ônibus \| Volkswagen; Novo Mundo New Holland Agriculture \| Volkswagen; Novo Mundo Bridgestone e Firestone \| Volkswagen ; ADTSA Corretora de Seguros; ADTSA Seminovos ; ADTSA Consórcio.
At our company, we value teamwork, innovation, and commitment to excellence. If you seek a stimulating work environment with opportunities for continuous learning and challenging projects, join our team!