Job Summary: The Restaurant Attendant is a key player, connecting the dining area to the kitchen, ensuring agility and transforming every interaction into a winning experience. Key Highlights: 1. Focus on sales targets and excellence in customer service. 2. Active communication with the kitchen to ensure delivery quality. 3. Collaborative culture with opportunities for growth and development. **Ready to kickstart your career?** If you have experience in customer service, enjoy selling, and want rapid career growth, your place is at **Grupo FIT**! Here, the Attendant is a key component of our operation: connecting the dining area to the kitchen, ensuring orders arrive promptly, and transforming every interaction into a true winning experience. We seek communicative individuals who enjoy delivering exceptional service, maintain pace even during the most challenging shifts, and approach each day as a new lap toward the podium. If you want to fuel your career with learning, growth, and join a team that values change and quick pit stops for continuous improvement, **accelerate with us!** Your dashboard is ready — now all we need is you behind the wheel. **Responsibilities and Duties** As a **Restaurant Attendant** at **Grupo FIT**, you will be the primary link between our customers and the **gastronomic experience** we deliver. Your main responsibilities and duties include: **Customer Service and Sales** * **Greet customers** attentively, warmly, and energetically, ensuring a light and welcoming journey. * **Present the menu** confidently, clearly explaining dishes, combos, and daily specials. * **Accurately and swiftly register orders** in the system. * **Operate the cash register**, when required, responsibly and with results-oriented focus. * **Suggest additional items** consultatively to increase the store’s average ticket value. **Store Organization and Support** * **Set up and prepare the dining area** before each shift: tables, utensils, beverages, and organized stations. * **Monitor expiration dates**, consumption levels, and restocking needs for dining area items. * **Support organization and cleaning** of common areas throughout the shift. * **Accompany the customer’s journey** to completion, attending to details that enhance the experience. **Kitchen Integration** * Maintain **active and effective communication** with the kitchen to guarantee timing, consistency, and quality in deliveries. * **Assist with pickup and delivery of dishes**, contributing to smooth operational flow. * **Alert leadership** immediately regarding any inconsistencies or points of concern in order preparation. **Results and Experience** * Focus on **sales targets** and excellence in customer service. * **Monitor the dining area**, anticipate needs, and resolve issues promptly. * **Contribute to a well-aligned, fluid operation** with high performance standards. **Requirements and Qualifications** We seek a professional aligned with our purpose and possessing the following qualifications: * **Organizational Values:** **Discipline**, which strengthens us; **Security**, in every action; **Gratitude**, which connects us; **Vibration**, which inspires. * **Technical Skills:** A **communicative person**, with **active listening** and **genuine empathy** in customer service. * **Behavioral Skills:** Organized, disciplined, and able to keep pace with operations. * **Knowledge:** Keen to learn **sales techniques** and contribute to team results. Understanding that every detail — from a smile to service — makes a difference in the customer’s journey. * **Preferred Experience:** Familiarity with **customer service** or prior restaurant experience is a plus. **Additional Information** **Work Location:** Grupo FIT stores at Fortaleza Airport **Salary:** R$1\.601,49 **Benefits:** Transportation allowance + on-site meal benefit + tips **Work Schedule:** 6 days on / 1 day off per week (1 weekly day off + 1 Sunday per month). **Available Shifts:** * **Afternoon Shift:** 2:00 PM to 10:20 PM For over 25 years, **Grupo FIT** has connected people through gastronomy and exceptional service. Our portfolio includes recognized brands such as Living HNK, Rokkon Comida Oriental, Qualycon, Fit Food, and Kopenhagen, located in airports and strategic locations across Brazil. Our culture is driven by four core values that strengthen us: **discipline**, **security**, **gratitude**, and **vibration**. We focus on the customer, while giving equal care and attention to those who make it all happen — our employees. Here, the environment is collaborative, light-hearted, and full of opportunities for those eager to grow. At Grupo FIT, every challenge is a learning opportunity, every achievement is celebrated, and every professional is valued for their contributions. We are always seeking people who share our purpose and wish to help create unique experiences. If you want to work in an environment that recognizes talent, invests in development, and believes in the power of outstanding service, **your next step starts here**. Explore our open positions and join this journey.
João Silva
Indeed · HR
João Silva
Indeed · HR
