Job Summary: Administrative assistant to support customer service, monitor and close incidents, and perform administrative tasks. Key Highlights: 1. Assist in administrative routines and customer service. 2. Monitor and close incidents relevant to the area. 3. Perform administrative tasks inherent to the position. The 3corações Group is built by people—first and foremost—passionate about what they do. We take pride in growing through hard work and continuing to go further, without forgetting our essence and values. It is through our simple way of being that we celebrate diversity among people and the delightful experiences that intertwine stories. The result is a company offering quality products, happy employees and customers, and suppliers and partners integrated into a shared mission: delivering pleasurable experiences that foster joy and well-being, building lasting relationships, and generating value for everyone. Savor a world of possibilities at Brazil's largest coffee company! Learn more at www.3coracoes.com **Responsibilities and Duties** * Assist in administrative routines involving customer service; * Monitor open cases and processes relevant to the area; * Close customer service incidents, coordinating with interfacing departments when necessary; * Perform administrative tasks inherent to the position. **Requirements and Qualifications** **Education** * High school education currently in progress or completed. **Required** * Availability to work from 8 a.m. to 2 p.m., Monday through Friday. **Desirable** * Proficiency in Google tools (spreadsheets, documents, and presentations). **Additional Information** **Benefits** * Telemedicine and online therapy (100% covered by the company); * Transportation allowance; * Shared health insurance plan; * Dental plan; * On-site meals; * Monthly product kit; * Life insurance; * Wellhub. The ***3corações*** Group is a company of **people passionate** about their work. We grow through the **strength of our work**, honoring our roots and essence to reach ever greater heights. We are an **innovative and entrepreneurial** people who **care** for our employees and deliver **pleasurable experiences** to everyone we engage with. Our story began in 1959 in the interior of Rio Grande do Norte. With our **distinctive approach**, **innovative and entrepreneurial spirit**, we became the **national leader** in ground and roasted coffee and cappuccino, and the **second-largest player** in soluble coffee. In 2013, we launched the TRES multi-beverage machine solution, offering over 30 capsule-based beverage flavors; in 2020, through a *joint venture* with Positive Company, we entered the plant-based market, offering our consumers 100% natural, plant-derived products. Our portfolio also includes soluble coffee, ready-to-drink cappuccino, chocolate milk powder, coffee with milk, soft drinks, corn derivatives, coffee filters, and filter holders. We are over 8,000 passionate hearts committed to building a better country and world. **We respect and value all people and cultures, believing diversity enriches our workplace.** We seek individuals eager to roll up their sleeves and collaborate effectively. Join ***3corações*** and add your heart to ours!
João Silva
Indeed · HR
João Silva
Indeed · HR
