Description
Job Summary:
Handling pre-, during-, and post-arrival guest services, including telephone calls, system operations, and departmental organization, while safeguarding information and ensuring compliance with regulations.
Key Highlights:
1. Good interpersonal and communication skills
2. Being proactive and enjoying service
3. Ability to work in a team
Junior Receptionist:
RESPONSIBILITIES:
• Execute pre-arrival, arrival, and post-departure procedures;
• Answer all telephone calls directed to the front desk;
• Operate company-provided information systems;
• Maintain organization and control over all departmental procedures;
• Stay informed and updated on departmental procedures;
• Comply with departmental and company regulations.
SCHEDULE:
6x1 (1 weekly day off + 1 Sunday per month)
QUALIFICATIONS AND COMPETENCIES:
• Completed high school education.
• Basic knowledge of Microsoft Office is desirable.
• Good interpersonal and communication skills, with the ability to interact professionally and courteously with guests.
• Being proactive and enjoying service.
• Ability to work in a team.
ADDITIONAL REQUIREMENTS:
• Must be available to work flexible hours, including weekends, nights, and holidays.
• Must demonstrate a positive attitude, strong work ethic, and willingness to learn.
BENEFITS:
• Salary: R$ 1.682,00 + 10% cash-handling allowance.
• On-site meals.
• 80% coverage for health insurance (Hapvida) — after probation period.
• 30% coverage for dental insurance (Odontoart) — after probation period.
• Meal allowance of R$ 325.00 — after probation period.
• Birthday month scheduled day off.
• Psychological support shift.
Compensation: R$1.682,00 – R$1.750,00 per month
Work Location: On-site