E-COMMERCE ANALYST

Description

Job Summary: Manage, optimize, and analyze the performance of Nagaura's e-commerce store, focusing on increasing sales, improving customer experience, and maximizing results. Key Highlights: 1. Focus on increasing sales and improving customer experience 2. Acting as a bridge between marketing, technology, sales, and logistics 3. Data analysis, e-commerce store management, and commercial analysis **Who We Are:** The LD Group comprises companies that share the same purpose: uniting quality, innovation, and humanity in everything we do. Stand Show, Nagaura, Pagueti, and Beloved—brands that together transform ideas into experiences. Together, they form a solid, creative group committed to a more humane and sustainable future. **Job Description:** Nagaura is a brand dedicated to the production and distribution of organic food, headquartered in Fortaleza (CE), with production based in Guaraciaba do Norte—a strategically important region for organic farming and local agricultural development. With its own infrastructure, operational warehouse, and proprietary fleet, Nagaura ensures efficient logistics, freshness, and traceability from farm to point of sale. We operate in close integration with producers and partners, promoting regional development, environmental responsibility, and access to high-quality organic food. Founded in 2014 by Jiro Nagaura, Nagaura Orgânicos specializes in distributing organic fruits, vegetables, and grocery items, committed to delivering healthy, high-quality food to people. As an E-Commerce Analyst, you will be responsible for managing, optimizing, and analyzing the performance of an e-commerce store, with a focus on increasing sales, improving customer experience, and maximizing results—acting as a bridge between marketing, technology, sales, and logistics. **Key Responsibilities:** Data and performance analysis * Monitor key metrics including conversion rate, average order value, and cart abandonment rate * Generate reports using tools such as Google Analytics * Identify improvement opportunities based on data insights E-commerce store management * Product listing and updates * Category organization * Banner and campaign management * Navigation and usability adjustments Commercial analysis * Pricing analysis * Competitive analysis * Promotion planning * Inventory control in coordination with logistics Customer experience (CX) * Monitor the customer purchase journey * Identify friction points * Improve checkout process * Manage reviews and reputation **Requirements:** * Knowledge of digital marketing * Familiarity with technology * Organizational skills and strategic vision **Additional Information:** Benefits: Dental Plan, On-site Lunch, Transportation Allowance, Leisure Area (table tennis, billiards, swimming pool, and rest area), Nutritional Support, and Educational Partnership Company Location: Rua Ana Lúcia Dias, 101 – Lagoa Redonda