Job Summary: Customer service representative responsible for providing in-person service, delivering information, resolving issues, recording data in the system, and maintaining an organized work area. Key Highlights: 1. In-person and courteous customer service 2. Efficient resolution of problems and complaints 3. Teamwork to ensure quality service **Responsibilities:** * Availability to work **4 hours per day, from 10:00 to 14:00, Monday through Friday**; * Provide **in-person** customer service. * Greet and assist customers courteously and amicably. * Issue service requests. * Provide accurate information regarding products, services, and company policies. * Resolve customer problems and complaints efficiently and satisfactorily. * Record customer complaints, suggestions, and compliments. * Record and update customer data in the system. * Maintain a clean and organized customer service area. * Collaborate with other customer service representatives to ensure quality service. * Other related duties.
João Silva
Indeed · HR
João Silva
Indeed · HR
