Collections Assistant

Description

Job Summary: Professional responsible for conducting active B2B collections, negotiating debts, and analyzing requests for payment deadline extensions. Key Highlights: 1. Active B2B collections and credit recovery. 2. Debt negotiation and formalization via WhatsApp. 3. Analysis of outreach strategies for delinquent customers. Description: Education * Currently pursuing a bachelor's degree in Business Administration, Accounting, Management Processes, or related fields. Requirements * Proven experience in collections and credit recovery; * Experience with collections CRM systems, auto-dialers, and WhatsApp; * Proficiency in written and spoken Portuguese. * Conduct active collections from delinquent clients (B2B \- Legal Entity), analyzing each debt’s profile to apply the most effective outreach strategy; * Lead agile and persuasive negotiations via WhatsApp, ensuring correct, courteous, and solution-oriented written communication; * Issue invoices, calculate contractual interest and penalties, and formalize debt acknowledgments per company policies; * Analyze requests for payment deadline extensions due to various reasons. 2512180202551924854