EXTERNAL COLLECTOR

Work externally, performing assertive portfolio management of clients. Work in Cedro\- PE and surrounding areas.
- External client management
- Work in Cedro-PE and region
- Assertive portfolio management

Job Summary: Supervise the claims analysis team, conducting investigations, identifying fraud, and ensuring legal compliance, with a focus on process improvement and team development. Key Highlights: 1. Supervision of claims analysis and fraud investigation teams 2. Collaboration with Legal on complex cases and process improvement 3. Team development and performance indicator monitoring **Experience:** * Prior experience in insurance companies or vehicle protection associations is desirable; * People management and experience in claims analysis, regulation, and follow-up processes. **Key Responsibilities:** \- Supervise the claims analysis, investigation, and appraisal teams, evaluating coverage, regulations, and legislation to ensure thorough investigations and accurate fraud identification. \- Collaborate with the Legal department on complex cases, providing technical support. \- Ensure legal compliance and propose process improvements to reduce risks and increase efficiency. \- Develop the team and monitor departmental performance indicators, implementing improvement initiatives. **Work Schedule:** Monday to Thursday – 8:00 AM to 6:00 PM; Friday – 8:00 AM to 5:00 PM. **Benefits:** Meal Voucher (iFood Card) Transportation Voucher or Fuel Allowance (no 6% deduction) Basic Food Basket Wellhub (Gympass) Drogasil Discount Online Learning Platform Employment Type: Permanent CLT Contract Salary: R$4,000.00 per month Benefits: * Medical assistance * Fuel allowance * Company-provided mobile phone * Basic food basket * Meal voucher * Transportation voucher Work Location: On-site

João Silva
Indeed · HR