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Customer Support Technician (Technology and Cloud)

R$2,295/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelBachelor's Degree

Description

**What will be your challenges:** * Provide technical support, ensuring high availability and performance of customer platforms; * Respond to customer requests, registering and resolving them in accordance with technical procedures; * Stay up-to-date with departmental operational procedures; * Maintain confidentiality of information handled in departmental operational procedures. **We are looking for professionals who have:** * Undergraduate degree in progress or completed in Information Systems, Computer Networks, or related fields; * Knowledge of operating systems (Windows and Linux); * Knowledge of software installation and configuration; * Experience in computer networks and basic information security concepts; * Knowledge of databases (SQL and Firebird). **What you will find here:** * The experience of working at one of Brazil's top technology companies; * Excellent work environment; * 40-hour weekly work schedule; * Flexible meal and food allowance; * Transportation allowance; * Health and dental insurance; * Premium TotalPass package (Total Mind + Total Nutri + Total Fit); * Benefits club (partnerships with universities, pharmacies, restaurants, and online psychotherapy institutions); * Wellness and quality-of-life initiatives. **Send your resume to our email vagas@fortestecnologia.com.br with the job title in the subject line.** Compensation: R$2.295,50 per month Benefits: * Medical assistance * Dental assistance * Commercial partnerships and discounts * Food allowance * Transportation allowance Work location: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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