Receptionist

Description

Job Summary: A professional responsible for greeting customers, organizing reservations and waiting queues, escorting guests to tables, providing information, and coordinating table availability in the restaurant. Key Highlights: 1. Friendly and professional customer service 2. Reservation organization and table coordination 3. Contributing to excellent service delivery and ensuring order **Responsibilities and Activities** * Greet customers cordially and professionally upon arrival at the restaurant; * Organize the reservation list and waiting queue; * Escort customers to tables according to arrival order or reservation status; * Provide information regarding the menu, operating hours, and services; * Coordinate with the dining room team to manage table availability; * Answer phone calls, handle messages, and schedule reservations; * Assist in managing customer flow and contribute to high-quality service; * Maintain order and organization at the reception and restaurant entrance; * Support management with simple administrative tasks when required. **Desired Qualifications** * Completed high school education; * Experience in customer service (preferably in bars, restaurants, or hospitality); * Strong verbal communication skills, friendliness, and professional demeanor; * Organizational ability and agility during peak business hours; * Basic knowledge of reservation systems or table management systems (an advantage). Employment Type: Full-time CLT Compensation: R$2.000,00 - R$2.500,00 per month Benefits: * Medical insurance * Dental insurance * Transportation allowance Experience: * Customer service (Preferred) Work Location: On-site