Description
Main responsibilities:
\* Provide in-person, telephone, and/or online customer service;
\* Clarify inquiries and provide information about products and services;
\* Record requests and track related tasks;
\* Route customer inquiries to the responsible departments;
\* Ensure humane and efficient service.
Requirements:
\* Completed high school education;
\* Strong verbal and written communication skills;
\* Basic computer knowledge;
\* Ability to work effectively in a team;
\* Prior customer service experience is a plus.
Desired competencies:
\* Empathy;
\* Organization;
\* Agility;
\* Proactivity;
\* Customer focus.
Compensation: R$1\.718,00 \- R$4\.438,98 per month
Benefits:
* Company-provided mobile phone
* Commercial discounts and partnership agreements
* Free parking
* Meal allowance
* Transportation allowance
Work location: On-site