Job Summary: A professional responsible for managing daily operations, ensuring compliance with check-in and check-out procedures, and processing guest payments. Key Responsibilities: 1. Managing incidents and pending tasks at the start of the shift 2. Verifying check-in forecasts and executing check-outs 3. Processing guest reservations and payments **Requirements:** Completed high school education or currently pursuing higher education; Advanced English language course. **Responsibilities:** * Review all incidents and pending tasks at the beginning of the shift by reading the Log Book, and record all emergencies, number of departures, received Service Orders, emails, and any other relevant occurrences. * Verify the petty cash fund; immediately report any discrepancies directly to management for investigation. * Check the check-in forecast (list of arrivals containing all scheduled arrivals for the day \- check-in) via the system (ADMH). * Perform check-outs as required, following established procedures. * Verify the reservation process, adhering to reservation instructions regarding: payment methods, special agreements, prepayments, etc. * Post payments to the guest's account and complete check-out in the system (ADMH)... ETC. **Join our team!**
João Silva
Indeed · HR
João Silva
Indeed · HR
