Description
Job Summary:
Join the Maria Selma Group team, an O Boticário franchisee, and become the protagonist of your career in a challenging and constantly expanding environment.
Key Highlights:
1. Proactive and inquisitive approach to deliver the best customer experience.
2. Opportunity to develop new strategies and business opportunities.
3. Focus on an open mindset toward innovation, digital transformation, diversity, and inclusion.
**The Maria Selma Group has been an O Boticário franchisee for 40 years and, like O Boticário, continues expanding its operations and expertise. We operate across the extreme southern region of Bahia and the northern region of Espírito Santo, with leadership and initiative, always striving to deliver the best experience for our customers! If you embrace challenges and aspire to be the protagonist of your career, this is the ideal environment for you! Join our team!**
**MAIN RESPONSIBILITIES**
* Provide in-person and telephone/WhatsApp support to the sales representative team at the service center;
* Follow procedures and guidelines set by the franchisor and internal policies of the Maria Selma Group;
* Attend in-person or online training sessions via Universidade da Beleza, as directed by management or HR;
* Monitor product cycles and stay informed about inventory availability to execute actions and identify optimal development opportunities for sales representatives;
* Contribute to achieving team goals and objectives;
* Register, update, and organize sales representative records in the system;
* Develop new strategies and business opportunities;
**REQUIREMENTS:**
* Believe in Love and Beauty, with an open mindset toward innovation, digital transformation, diversity, and inclusion;
* Reside in Eunápolis\-BA;
* Availability to work standard business hours (Monday through Saturday);
* Completed high school or technical education;
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint);
* Prior experience in sales, customer service, call centers, or similar roles.
BENEFITS
* Medical assistance
* Dental assistance
* Meal allowance
* Transportation allowance
* Store purchase discount
* Life insurance
* Gympass (WellHub)
**Do you identify with Our Way of Being and Doing? Then come create beauty with us!**