Description
Job Summary:
Professional to manage warranty processes, direct requests to the factory, monitor responses from the vehicle assembler, and handle goodwill-related demands.
Key Highlights:
1. Internal warranty process management
2. Interface with factory and vehicle assembler
3. Deadline control and organization
**Description and Responsibilities:**
**Working Hours:** Monday to Friday, 8:00 AM to 6:00 PM; Saturday, 8:00 AM to 12:00 PM
**Level:** Professional
**Employment Type:** Permanent – CLT
* Execute internal warranty-related processes (RG);
* Direct requests to the factory;
* Monitor responses from the vehicle assembler;
* Handle goodwill-related demands when applicable;
* Control deadlines and ensure proper progress of processes.
**Requirements:**
* Completed High School education;
* Currently pursuing a bachelor's degree (preferred);
* Experience interfacing with management and process-tracking systems (ERR);
* Experience in warranty and quality processes;
* Analytical profile, detail-oriented and organized;
* Strong verbal and written communication skills;
* Proficiency in Microsoft Office Suite.
**Benefits:**
Medical assistance, Dental assistance, Gym allowance, Commissions, Life insurance, Meal voucher, Transportation voucher