Description
Job Summary:
Professional responsible for managing warranties, service orders, customer and technical team communication, as well as inventory and billing control.
Key Highlights:
1. Comprehensive service order management
2. Monitoring and communication with customers and teams
3. Inventory and invoice control and organization
· Warranty request and monitoring (checking authorized dealers' websites daily to identify new service orders).
· Creating service orders in the system;
· Closing service orders;
· Receiving/delivering service orders to the technical team;
· Monitoring and relaying information among the technical/internal team and customers;
· Forwarding service orders \+ payment/payment method to the billing department;
· Inventory control and organization;
· Recording invoices;
Job Type: Full-time, CLT Permanent Position
Compensation: R$2\.200,00 per month
Experience:
* Microsoft Excel (Preferred)
* Administrative Support (Preferred)