Browse
···
Log in / Register
Job Summary: We are seeking an IT support professional focused on infrastructure, networks, and digital security to manage antivirus solutions, MDM, Office 365, and telephony. Key Highlights: 1. Support in corporate antivirus and Office 365 administration 2. Infrastructure, operating systems, and network support 3. Leadership and support in IT infrastructure projects We are a **family-owned company in the veterinary pharmaceutical sector**, founded in **1990**. Our mission is to **promote animal welfare**, developing, manufacturing, and marketing **effective, high-quality veterinary products**. Our commitment extends beyond business: **we prioritize quality, professional ethics, social responsibility, and environmental respect**, ensuring a collaborative and healthy work environment for our employees. **Responsibilities and Duties** Support in corporate antivirus administration (FalconGo); Support in IBM MDM tools administration (mobile device management); Support in Office 365 platform administration, internal network based on Active Directory, and all applications available in the suite (Office, SharePoint, Copilot, Exchange, OneDrive, and Planner); Support in telephony and Omnichannel Contact Center Xcontact administration (telephony, WhatsApp, and mobile lines); Support in CCTV equipment administration (DVRs and cameras); IT support with focus on infrastructure, Microsoft Windows operating systems, applications, computer networks, multifunction devices, and peripherals in general; Leadership and support in executing infrastructure projects aligned with the functional responsibilities and technical expertise of the area; Administrative tasks related to financial control of the Technology department (related to administrative tools under the function’s responsibility, as listed above). **Requirements and Qualifications** **Education:** Currently pursuing or having completed a bachelor’s degree in IT-related fields (Networks, Infrastructure, Information Security, or similar); **Experience:** Minimum 3 years of experience in IT support, with focus on infrastructure, computer networks, and digital security; Experience exclusively related to systems will not be considered. **Essential Knowledge:** Microsoft Windows Pro (versions 10 or later); Corporate antivirus tools (concepts, installation, support, and use of administrative console); Office 365 (Online) administration, including: Exchange, permission management, Active Directory; Basic understanding of computer networks: TCP/IP protocols, routing, Windows firewall, basic knowledge of IP telephony (regardless of the tool used). **Behavioral Competencies:** Proactivity and sense of responsibility; Ability to seek knowledge and propose solutions; Skill in managing requests involving people and teams to resolve problems; Strong communication and clarity, with ability to adapt technical language for diverse audiences, translating technical topics into business context; Ability to provide basic-level support and discernment to escalate more complex requests; Continuous curiosity and interest in learning and absorbing knowledge from the team. **Additional Information** **Competitive salary** **Health insurance – Unimed** **Dental insurance – Uniodonto** **Meal/food allowance \- R$30.00 per working day** **Transportation allowance** **Group life insurance** **Attendance bonus** **Quarterly performance bonuses** **Education assistance** **TotalPass** **Mawdy PAP – Personal Assistance Program (specialized support in psychological, financial, and legal areas)** **Mawdy Telemedicine & Pharmacy** **ZenApp \- Meditation and well-being platform** Experts in veterinary distribution since 1954, Importadora Bagé offers more because it knows the market it serves better. We are pioneers in veterinary product distribution in Rio Grande do Sul, Santa Catarina, and Paraná. Therefore, we deeply understand each client’s needs and the solutions required to meet them. We represent over 10 exclusive brands, such as Ibasa, Vetnil, Microsules, PetMed, Konig, Alivira, Duprat, VetLima, LiveLong, Coveli, and Dechra. We also distribute numerous other brands through wholesale channels. In addition to a comprehensive portfolio for pet stores, veterinary clinics and hospitals, agribusiness retailers, etc., we maintain strict logistics control enabling fast, high-quality deliveries—within 24 hours for most customers, with a maximum delivery time of 48 hours! Our team includes representatives and promoters who support clients daily! And for clients who prefer or require it, we also operate via our toll-free number (0800) with a dedicated sales center and an exclusive e-commerce platform for retailers!
