




Job Summary: We are seeking an IT professional to provide user support, access control, and infrastructure maintenance for a veterinary pharmaceutical company. Key Highlights: 1. General IT support for users 2. Maintenance of peripherals and infrastructure 3. Collaborative and healthy work environment We are a **family-owned veterinary pharmaceutical company**, founded in **1990**. Our mission is to **promote animal welfare**, developing, manufacturing, and marketing **effective and high-quality veterinary products**. Our commitment goes beyond business: **we prioritize quality, professional ethics, social responsibility, and environmental respect**, ensuring a collaborative and healthy work environment for our employees. **Responsibilities and Duties** User access control (Microsoft Active Directory); General IT support for users (computers, telephones, applications, etc.); Installation and formatting of computers and mobile devices; Support for maintenance of general peripherals (printers, cameras, keyboards, etc.); Support for administration of IT components and peripherals. **Requirements and Qualifications** **Education:** Technical or undergraduate studies in progress or completed in IT-related fields (networks, infrastructure, information security, or similar); **Experience:** Desired experience of 1 year in IT support; Preference for experience in infrastructure, networks, and servers; Profiles focused on systems (development) will not be considered; **Technical Knowledge:** Microsoft Windows 10 (installation, configuration, and support); Remote access tools and user assistance; Basic networking (TCP/IP); Formatting and installation of Windows operating systems; Basic Office suite; **Behavioral Competencies:** Courtesy in user interaction; Availability and proactivity in offering help; Willingness to learn and curiosity; Strong communication skills (asking questions and not withholding difficulties); Commitment and punctuality; **Additional Information** **Competitive salary** **Dental assistance – Uniodonto** **Meal/food allowance – R$30.00 per working day** **Transportation allowance** **Group life insurance** **Attendance bonus** **** **Possibility of permanent employment;** Role focused on infrastructure and support (computers, networks, and servers). Since 1954, Importadora Bagé has been a specialist in veterinary distribution, offering more because we know the market we serve better. We were pioneers in distributing veterinary products across Rio Grande do Sul, Santa Catarina, and Paraná. Therefore, we deeply understand each client’s needs and the solutions required to meet them. We represent over 10 exclusive brands, including Ibasa, Vetnil, Microsules, PetMed, Konig, Alivira, Duprat, VetLima, LiveLong, Coveli, and Dechra. We also distribute numerous other brands through wholesale channels. In addition to a comprehensive portfolio for pet shops, veterinary clinics and hospitals, agribusiness stores, etc., we maintain rigorous logistics control enabling fast, high-quality deliveries—within 24 hours for most clients, with a maximum delivery time of 48 hours! Our team includes representatives and promoters who assist clients daily! And for clients who need or prefer it, we also operate via our toll-free number (0800), sales center, and an exclusive e-commerce platform for retailers!


