Receptionist (Reserve Registration)

Description

Job Summary: Occupation: Receptionist/Customer Service Representative. Responsible for check-ins and check-outs, courteous guest service, registration management, billing, and general hotel support. Key Highlights: 1. Welcoming and proactive service to guests and event clients 2. Accurate management of registrations, billing entries, and account closures 3. Supporting hotel departments to ensure smooth service delivery **Occupation:** Receptionist/Customer Service Representative R$ **Salary Expectation** Not specified **Number of Positions** 1 **Working Hours** Not specified **Education Level** Bachelor's degree (in progress) **City** Juiz de Fora \- MG * R$ **Salary Range** Not specified * **Number of Positions** 1 * **Working Hours** Not specified * **Education Level** Bachelor's degree (in progress) * **City** Juiz de Fora \- MG Applications for this opportunity close on **03/18/2026** ### **Job Description** Perform check\-ins and check\-outs, ensuring data accuracy and courteous service; attend to guests and event clients with warmth, attentiveness, and proactivity; manage guest registrations and billing entries, ensuring accurate maintenance and updating of information; execute billing, issue invoices, and close accounts according to established standards; provide general guidance, answer questions, and resolve requests promptly and empathetically; operate front desk systems and controls responsibly and efficiently; support other hotel departments as needed, prioritizing seamless service delivery and an exceptional guest experience. ### **Prerequisites** Completed high school (bachelor's degree in Tourism, Hospitality, or related fields preferred, in progress or completed); prior customer service experience; intermediate English proficiency for conversation; proficiency in computer applications, especially Microsoft Office and typing; strong verbal and written communication skills with professional demeanor; ability to interact effectively with people and serve the public; capacity to work collaboratively in a team with empathy; flexibility in scheduling, including weekends and holidays; willingness, proactivity, and eagerness to learn. ### **Benefits** Meal Allowance \+ Attendance Bonus (credited to Meal Allowance); On\-site meals; Discounts at affiliated pharmacies; Life Insurance; Partnerships with SESC and Senac; Study Grants; Transportation Allowance or Fuel Assistance; Unimed Health Plan (effective after 3 months); Uniodonto Dental Plan (effective after 3 months). ### **Notes** Work Schedule System: 6 days on / 1 day off. Employment Type: CLT (Consolidated Labor Laws contract) Applications for this opportunity close on **03/18/2026** #### **About the Company** #### **Location** *CHANCELLOR OSWALDO ARANHA STREET 20 • SAO MATEUS • 36\.025\-007 • Juiz de Fora \- MG*