Receptionist (Reserve Registration)

Description

Job Summary: The professional will perform check-ins and check-outs, attend to guests, manage registrations, and execute billing with courtesy and proactivity, prioritizing customer experience. Key Highlights: 1. Welcoming and proactive service to guests and event clients. 2. Organized operation of front desk systems and controls. 3. Support to other departments to ensure smooth service delivery and enhance customer experience. **Occupation:** Receptionist/Customer Service R$ **Salary Expectation** Not specified **Number of Positions** 1 **Working Hours** Not specified **Education Level** Bachelor's degree (in progress) **City** Juiz de Fora \- MG * R$ **Salary Range** Not specified * **Number of Positions** 1 * **Working Hours** Not specified * **Education Level** Bachelor's degree (in progress) * **City** Juiz de Fora \- MG Applications for this opportunity are open until **01/31/2026** ### **Job Description** Perform check\-ins and check\-outs, ensuring data accuracy and courteous service; attend to guests and event clients with warmth, attentiveness, and proactivity; manage guest registrations and account entries, ensuring accurate maintenance and timely updates of information; execute billing, issue invoices, and close accounts according to established standards; provide general guidance, answer questions, and resolve requests promptly and empathetically; operate front desk systems and controls responsibly and in an organized manner; support other hotel departments as needed, ensuring seamless service delivery and prioritizing customer experience. ### **Prerequisites** Completed high school education (bachelor’s degree in Tourism, Hospitality, or related fields preferred, either in progress or completed); prior customer service experience; intermediate English proficiency for conversation; proficiency in computer applications, especially Microsoft Office and typing; strong verbal and written communication skills with a professional demeanor; ability to interact effectively with people and deliver public-facing service; capacity to work collaboratively in teams with empathy and cooperation; flexibility in scheduling, including weekends and holidays; willingness, proactivity, and eagerness to learn. ### **Benefits** Meal Allowance + Attendance Bonus (credited to the Meal Allowance card); on-site meals; discounts at affiliated pharmacies; life insurance; partnerships with SESC and Senac; study grants; transportation allowance or fuel subsidy; Unimed health plan (available after 3 months); Uniodonto dental plan (available after 3 months). ### **Notes** Work Schedule System: 6 days on / 1 day off. Employment Type: CLT (Consolidated Labor Laws contract) Applications for this opportunity are open until **01/31/2026** #### **About the Company** #### **Location** *CHANCELLOR OSWALDO ARANHA STREET, 20 • SAO MATEUS • 36\.025\-007 • Juiz de Fora \- MG*