Job Summary: A professional to ensure the reliability of the railway control system by analyzing failures, preparing technical reports, and supporting hybrid-assisted operations. Key Highlights: 1. Focus on analysis and resolution of failures in railway systems 2. Preparation of technical reports and procedures 3. Participation in system implementation and customer support It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. This position requires hybrid work in Juiz de Fora, Minas Gerais. Who will you work with? We are part of the Integration team, composed of professionals specialized in analyzing failures in the railway control system reported by external customers and supporting internal project demands, always ensuring quality and adherence to agreed timelines. How will you make a difference? As a team member, you will be responsible for ensuring the reliability of the railway control system by collecting data and analyzing failure occurrences, evaluating probable causes, and directing solutions to the specific segment. You will prepare technical reports and task execution procedures, as well as support assisted operations during the project implementation phase. What do we want to know about you? * Knowledge of railway operations (desirable); * Knowledge of system automation (desirable); * Ability to analyze algorithms; * Knowledge of programming languages; * Knowledge of computer networks; * Practical oral and written communication skills; ability to articulate ideas clearly and concisely; * Developed analytical skills; * Prior experience in customer service; * Completed or ongoing degree in Information Technology or Engineering; * Intermediate/advanced proficiency in Microsoft Office (Excel, Word, PowerPoint, Visio); * Intermediate English; * Knowledge of agile methodologies, such as SCRUM, Kanban, and others; * Willingness to travel occasionally. What will your day-to-day look like? * Assist in ensuring the reliability of the railway control system; * Analyze incidents opened due to customer-reported failures; * Collect logs for analysis; * Gather reliability information to prioritize failure fixes; * Prepare system reliability monitoring reports; * Participate in technical reconciliation meetings with the customer; * Participate in 24/7 on-call duty – responding to customer support requests; * Participate in assisted operations during system implementation; * Configure log copies from production servers/panels; * Analyze alarms from the IT monitoring tool; * Create procedures for task execution; * Train and transfer knowledge regarding the implemented infrastructure to the customer; * Collaborate in teams to study defects and symptom trees; * Work closely with internal segments and customers to identify and resolve issues; * Participate in and lead meetings to discuss failure analyses with the customer. Benefits: At Wabtec, people come first. Therefore, we ensure our employees feel valued and equipped with the tools necessary to thrive. By joining us, you gain access to a comprehensive suite of benefits designed to promote your well-being and development. Here’s what we offer to help you feel like an integral part of a company that supports both your professional and personal journey: * Medical assistance extendable to dependents (spouse and children) * Dental assistance extendable to dependents (spouse and children) * Profit-sharing and results-based bonus program * Private pension plan * Meal allowance policy aligned with local regulations * Parking allowance or transportation voucher policy * Life insurance * Employee Assistance Program: psychological, legal, financial, and social assistance * Headspace – mental health-focused application * Christmas card or basket for employees, per local regulation * Christmas gift for children up to 11 years old * Extended maternity leave * Pregnancy and newborn program * Language learning incentive policy * Mentoring programs and access to training platforms #LI-SF1 Who are we? Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com Our Commitment to Embrace Diversity: Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated. To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better. We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
João Silva
Indeed · HR
João Silva
Indeed · HR
