Browse
···
Log in / Register
Job Summary: We are seeking a proactive and flexible professional to provide technical support, monitor IT infrastructure, and participate in projects at our branch. Key Highlights: 1. End-user technical support 2. Monitoring and maintenance of IT infrastructure 3. Participation in IT projects We seek individuals who can help us fulfill our purpose of "**more health for more people**." If you are a proactive professional, adaptable to change, and committed to continuous improvement, **join us**! All our job openings are open to persons with disabilities (PwD) **Responsibilities and Duties** * Provide technical support to users via phone, chat, email, in person, or by escalating issues to the corporate IT department when necessary; * Maintain and monitor the operation of servers, network equipment, and communication links located at the branch, using an automated monitoring tool (Opmon) and daily on-site visual inspections; * Act preventively and/or reactively upon detecting failures or interruptions in any IT service; * Perform preventive maintenance on IT infrastructure equipment and installations; * Provide users with IT services and resources supporting the company’s business processes, through installation and/or configuration of IT systems and equipment, subject to prior authorization; * Obtain quotations for purchasing equipment and services by contacting suppliers; * Facilitate departmental management by maintaining existing internal controls and implementing new ones; * Monitor the quantity of reserve IT equipment by tracking controls and performing visual stock checks, considering the total number of active equipment ("in production"); * Participate in the design and execution of IT projects involving the branch, by carrying out project-related tasks. **Requirements and Qualifications** * Currently pursuing a bachelor’s degree in a technology-related field; * Knowledge of Windows and end-user application installation, configuration, and maintenance; * Basic knowledge of networks and servers; **Additional Information** **Benefits:** * PDS (Superior Performance Bonus); * Partnerships and Agreements (SESC, universities, restaurants, leisure, culture, etc.); * Educational/Development Platform and Development Programs; * Pregnancy Program; * Medical Assistance; * Dental Assistance; * Transportation Allowance or Parking; * Meal Allowance or Food Allowance; * Life Insurance; **Working Hours**: 5:00 PM to 2:12 AM **Work Modality:** On-site **Location:** Cuiabá\-MT We are the **GrupoSC**: the extension of the industry, delivering customer solutions focused on patients and consumers, formed by major brands such as SantaCruz, Panpharma, and Oncoprod. Recognized in the market, these brands bring reputation, legacy, and expertise built over 70 years. We offer a broad range of solutions connecting innovation to distribution through a logistics operation that picks over 4.8 million units and performs 80\.000 deliveries daily. All this is possible only through the dedication of our team—over 15,000 employees spread across Brazil—driven by our core pillars: **Credibility**, **Attitude**, and **Empathy**.
