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Job Summary: This role involves meticulous monitoring, operational support for emergencies and programmed maneuvers, and managing service orders to ensure efficient energy distribution. Key Highlights: 1. Crucial support in the operation and management of interventions in the electricity sector. 2. Focus on safety and efficiency during shift handovers and switching operations. 3. Prioritization of response to technical incidents and compensation events. We are Grupo Energisa! With over one hundred years of history, Energisa is the largest privately held electricity group in Brazil with 100% national ownership. Our diversified portfolio includes distribution companies, transmission concessions, large-scale renewable generation, an innovative energy solutions brand — (re)energisa — offering distributed generation from renewable sources, free energy market trading, and value-added services, as well as a shared services center, a contact center company, and Voltz, our sector’s first fintech for digital accounts. Recently, we diversified our portfolio further by entering natural gas distribution through the acquisition of ES Gás. Through our more than 17,000 employees, we transform energy into comfort and development for over 20 million people. We believe in the power of diversity and plurality to drive innovation and achieve outstanding results. Everyone is truly welcome here! Want to be part of this story? Check whether this opportunity matches your profile and join us in this selection journey! **Responsibilities and Duties** * Monitor shift handovers meticulously and safely; * Alert the COD supervisor about significant and relevant events; * Assist in requesting automatic reclosing blockages for live-line work related to your operating position; * Assist and monitor emergency and scheduled switching operations according to applicable procedures and instructions; * Assist in analyzing and requesting real-time interventions covering isolated customers up to feeder circuit breakers; * Assist in managing and prioritizing outage service orders and the service portfolio following established prioritization criteria; * Assist in team management, routinely tracking service status; * Monitor the Technical Incidents Dashboard for your operating position, focusing on TMAE, to prioritize responses to incidents approaching or exceeding the TMAE target; * Monitor the Compensation Dashboard for your operating position to identify individual and collective incidents with the greatest impact on indicator violations (DEC, FEC, DMIC, DIC, FIC, DICRI), prioritizing responses accordingly; * Close service orders and interventions as per related instructions; * Communicate operationally in accordance with POP/Nº050/2018. **Requirements and Qualifications** * Completed high school education; * Currently enrolled in a Technical Course in Electrotechnology. **Additional Information** People are our greatest ENERGY. Thinking of your well-being, we offer a wide range of benefits. Take a look at what you’ll get: • Meal allowance or food voucher to buy groceries for your home or dine at your favorite restaurant; • Health and dental plans for you and your family; • Private pension plan for financial reserves and investments; • Daycare assistance to support you during your children’s early years; • Life insurance to provide greater peace of mind for you and your loved ones; • Profit-sharing program, as an incentive for your work and results; • Quality-of-life programs that guarantee employee well-being and promote health; • Study grant programs to support your professional development; • Gympass, giving you access to over 18,000 gyms across Brazil. If you meet the prerequisites for this position, submit your application and pay attention to these tips: • During the selection process, communication will occur via email or phone. Ensure your contact details are up to date and monitor your inbox regularly, including your spam folder. Also watch for incoming calls—our corporate phone numbers include area code variations. • If you receive negative feedback, don’t be discouraged; stay alert for other opportunities. Did you know that **we are one of the largest electricity groups in Brazil?** With 120 years of history, we are an **ecosystem** of products and services aimed at leading the energy transition, connecting people and businesses to the best energy solutions and building a more sustainable world. We operate in 977 municipalities across all regions of Brazil, delivering energy to over 20 million people. Our most visible work is in electricity distribution, but we offer much more. In addition to our 9 electricity distribution companies and 13 transmission concessions, we operate a centralized photovoltaic generation plant and one of the country’s largest distributed photovoltaic generation parks under our innovative brand (re)energisa. We also operate in the Free Energy Market, offering value-added solutions to our customers. Furthermore, we have diversified our portfolio with natural gas distribution and trading through the acquisition of ES Gás, and since November 2024, through participation in the assets of Cegás, Copergás, Algás, and Potigás. We are also investing in the generation, distribution, and trading of bio-solutions—including biogas, biomethane, and biofertilizer—through Agric. Our **mission** is to transform energy into comfort, development, and new possibilities—sustainably. To accomplish this, we rely on approximately 17,000 employees who make a difference every day. You, too, can be part of this transformation story. Let’s build a more sustainable world—together!
