Job Summary: The Automotive Technical Consultant will be responsible for receiving customers, performing technical vehicle assessments, preparing estimates, and coordinating service scheduling, ensuring communication and quality. Key Highlights: 1. Courteous customer service and technical vehicle assessment. 2. Preparation of detailed estimates and service coordination. 3. Constant communication with customers and assurance of deadlines and quality. **Description and Responsibilities:** **Schedule:** Monday to Friday, from 7:30 AM to 11:30 AM and from 1:00 PM to 5:30 PM; Saturday, from 8:00 AM to 12:00 PM **Level:** Not Specified **Employment Type:** Permanent – CLT * Receive customers, understand their needs, and provide courteous service. * Perform technical vehicle assessments, identify issues, and propose solutions. * Prepare detailed estimates, clearly explaining required services and associated costs. * Coordinate efficient scheduling and distribution of services among team members. * Maintain constant communication with customers, providing updates on service status. * Ensure adherence to deadlines and quality standards **Requirements:** * Prior experience as a technical consultant in an automotive repair shop. * Knowledge of automotive mechanics and repair processes. * Ability to clearly and accessibly explain technical matters to customers. * Familiarity with workshop management systems and administrative procedures. * Excellent communication and customer service skills. **Benefits:** Performance bonus, On-site meal, Transportation allowance
João Silva
Indeed · HR
João Silva
Indeed · HR
