Unit Coordinator

Description

Job Summary: The Unit Coordinator strategically and operationally manages the unit, ensuring excellence in patient care, adherence to protocols, and efficient management of the multidisciplinary team. Key Highlights: 1. Strategic and operational management of the unit 2. Ensuring excellence and humanization in patient care 3. Leadership and development of a multidisciplinary team **Job Summary** The Unit Coordinator will be responsible for the strategic and operational management of the unit, ensuring excellence in patient care, compliance with institutional protocols, and efficient management of the multidisciplinary team. They will serve as the liaison between senior management, clinical staff, support departments, and the care team, ensuring achievement of institutional goals. **Key Responsibilities** * Manage and supervise daily unit activities, ensuring smooth processes in care delivery, assistance, and support. * Ensure quality and humanization in patient care, promoting a positive experience at all touchpoints. * Monitor and track unit performance indicators (clinical, operational, and satisfaction-related). * Coordinate work schedules, vacations, substitutions, and team coverage. * Implement and monitor institutional policies, standard operating procedures (SOPs), internal regulations, and best management practices. * Manage conflicts, provide feedback, and promote team development. * Oversee contracts for outsourced services and strategic partners related to the unit. * Ensure compliance with applicable legal, sanitary, and labor regulations. * Periodically report unit results and needs to administrative management/senior leadership.