COMMERCIAL SUPERVISOR

Description

Job Summary: Responsible for supervising and ensuring the efficiency of commercial operations, integrating internal and external sales, with a focus on targets, productivity, and quality. Key Highlights: 1. Leadership of the internal sales team 2. Focus on execution, organization, and operational control 3. A structural and sustaining role in commercial growth Responsible for supervising and ensuring the efficiency of commercial operations, integrating internal sales, commercial support, and interface with external sales, with a focus on targets, productivity, and quality. Manages the internal team, ensuring smooth functioning of the sales pipeline, process standardization, and proposal quality. Ensures operational fluidity, deadline control, and adherence to commercial policies, contributing to result predictability. Also supports implementation of management strategies, connecting planning to execution and promoting continuous improvement. **Education and Experience** * Bachelor's degree in Electrical Engineering or related fields — Required * Minimum 2 years of experience in commercial roles, preferably involving technical sales or administrative routines * Experience in developing and negotiating commercial and technical proposals * Experience leading commercial or operational teams * Knowledge of CRM, ERP, and commercial process management * Familiarity with the solar or electrical energy sector is a plus * Fixed salary plus variable commission **Technical Skills (Hard Skills)** * Management of the internal sales team * Monitoring of goals and performance indicators * Organization of workflow and preparation of commercial proposals * Use of CRM for pipeline and activity tracking * Deadline, task, and productivity control * Analysis of commercial indicators * Support for external sales teams * Ensuring compliance with processes and policies * Organizing data to support management **Behavioral Profile (Soft Skills)** * Focus on execution, organization, and operational control * Organization and planning * Attention to detail * Results- and deadline-oriented * Clear communication with teams and internal departments * Proactivity in resolving requests * Accountability for delivery quality * Dynamism to handle multiple tasks **Technical Profile Reading** * Tactical profile focused on execution and control * Acts as the bridge between strategy and operations * Focus on productivity, standardization, and efficiency * Analytical capability for continuous improvement * Direct leadership of the team * A structural and sustaining role in commercial growth **Key Responsibilities** Commercial Operational Management * Supervise the daily routine of the internal sales team * Ensure efficient execution of commercial processes * Monitor productivity, deadlines, and delivery quality * Ensure alignment with commercial goals and guidelines Pipeline and Proposal Management * Supervise progress of opportunities in the sales pipeline * Ensure proposal quality, standardization, and accuracy * Track proposal submission and response deadlines * Support the team in improving conversion rates Sales Operations Support * Provide technical and operational support to the external sales team * Support negotiations based on feasibility and technical information * Ensure alignment among commercial, engineering, and operations departments * Participate in client meetings when necessary Indicator and Performance Management * Monitor operational and commercial KPIs (conversion rate, response time, productivity) * Prepare performance reports for management * Identify deviations, bottlenecks, and improvement opportunities * Support data-driven decision-making Process Management and Governance * Ensure correct and disciplined use of CRM * Standardize commercial operational processes and workflows * Ensure compliance with commercial policies and internal rules * Support implementation of continuous improvements in operations People Management * Develop, guide, and monitor the internal sales team * Deliver feedback and track individual performance * Support definition of operational goals * Foster a collaborative, productive, and results-oriented environment