Call Center Operator

Description

Job Summary: Phone, email, chat, and WhatsApp support to resolve customer inquiries and guide them through problem-solving. Key Highlights: 1. Career development plan and internal opportunity program starting from the 3rd month 2. No prior experience required; positions also available for first-time job seekers 3. Work environment that values employee happiness and well-being **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience; since 2020, we have been certified as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your development is our priority. Starting from your third month, you can be promoted through our internal opportunity program. In 2024, we promoted over 5,000 employees. We are a diversity-embracing company and want you to grow with us. With or without experience, join AeC! **Responsibilities**: Provide phone support to answer questions and deliver quick solutions to customers, while guiding them step-by-step through problem resolution. Support is delivered via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old High school diploma or equivalent Positions available for all shifts (morning, afternoon, and night), including part-time, 6x1, or 5x2 schedules. Positions also available for first-time job seekers. No prior experience required, but experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support consultant, collections agent, active or passive customer service representative, salesperson, interaction expert, or operator is considered advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment Type: Full-time CLT Salary: R$1.518,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com Work Location: On-site