IT Support Analyst

Description

Job Summary: Fin-X is seeking a professional to handle system triage and support, analysis of process improvements, and data integration—directly contributing to the company’s growth within an innovative healthcare environment. Key Highlights: 1. Directly impact the company's growth 2. Innovative environment in the healthcare sector 3. Remote work and paid leave **Fin\-X** is transforming how hospitals, clinics, and health insurance providers manage their operations. Our innovative solutions **cover surgical scheduling, physician reimbursement, and much more**, helping the healthcare sector gain efficiency, reduce costs, and improve the experience of both healthcare professionals and patients. This position offers the opportunity to directly impact the company’s growth within an innovative healthcare environment. **Responsibilities and Duties** **What You’ll Do Daily** * Triage and support for potential system errors; * Analyze user feedback to propose continuous improvements; * Collaborate with the technology team; * Perform data integration; * Prepare the environment for clients; **Requirements and Qualifications** **What We’re Looking For:** * Programming knowledge and experience (preferred) * Preferred programming: .Net Core, C\#, SQL Server database * Knowledge of system architecture and cloud-based solutions (Azure) (preferred) * Knowledge of SQL (preferred) * Strong communication skills with the development team * Knowledge of REST APIs (preferred) * Proficiency in Microsoft Office Suite **Additional Information** **What We Offer:** * **Competitive compensation** * **Fully remote work model**: flexibility to balance your daily routine * **Biannual performance reviews**: growth based on your personal development * **Access to Fiibo**: exclusive benefits to simplify your everyday life * **Welhub**: a well-being platform to support your physical and mental health * **Paid Leave** At Fin\-X, our purpose is to connect all stakeholders in the healthcare industry through creative solutions—reducing costs, increasing transparency and credibility, making healthcare accessible to everyone, and positively impacting people’s lives in a human-centered way. We are curious, determined, and courageous. We aren’t afraid to take risks and love proposing out-of-the-box solutions. Every day at Fin\-X is unique—we collaborate with a wide variety of hospitals, health insurers, and thousands of physicians across Brazil. We specialize in bringing innovation to the world of healthcare.