Support Assistant

Description

Job Summary: We are seeking technology talents to provide customer support, report bugs, identify improvements, and perform platform adjustments for a growing company. Key Highlights: 1. Customer support via chat and WhatsApp 2. Reporting bugs and identifying improvements 3. Performing platform adjustments **HEY, IT’S YOU!** Have you ever thought about joining a company that grows nonstop while transforming the lives of thousands of entrepreneurs? Then come join us at **Multipedidos**! **We are hiring in Joinville \- SC** Work Mode: **Hybrid or Remote** Here, we never stop! We serve over **4,000 customers across Brazil**, and process more than **3 million orders every month**. To keep growing, we need new talents with **orange blood**! **What You Need:** * Currently pursuing a degree in technology or related fields * Strong communication skills (here, idea exchange is constant!) * Curiosity and eagerness to learn * Availability for the following schedule: **Tuesday to Saturday OR Sunday to Thursday, from 1 PM to 10 PM.** **Your Daily Responsibilities:** * Providing customer support via chat and WhatsApp; * Reporting bugs to the analyst team; * Identifying improvements based on customer feedback; * Performing platform adjustments according to requirements. **Our Benefits:** * Flexible Allowance (Home Office): R$ 220.00 * Meal Voucher: R$ 631.00 * **Gympass** – take care of your health * **Starbem** \- Well-being and mental health * **Birthday Day Off** – your day is sacred! * **Health and dental insurance with no monthly fee** (after probation period). Let’s write this story together? **Apply now and grow with us!**