Loss Prevention Assistant - Mercado Envios

Description

Job Summary: Mercado Livre is seeking a professional to conduct regional audits, investigate errors and fraud, analyze CCTV footage, and deliver loss prevention training. Key Highlights: 1. Conduct regional audits and investigate process violations. 2. Participate in Daily Safety Talks (DDS) and operational briefings, promoting best practices. 3. Develop and deliver training on Loss Prevention policies. At Mercado Livre, we are democratizing commerce and financial services to transform people's lives across Latin America. Join us in this mission! At Mercado Envios, we manage inventory for sellers and deliver products to buyers, enhancing their experience on our platform. In an ever-evolving world, our ability to rapidly deliver products purchased via Mercado Livre has become a competitive requirement. Join the team leading logistics across Latin America, delivering world-class customized solutions and integrating local and regional carriers through borderless commerce. **We’re looking for people who:** * Embody entrepreneurial energy: driven by curiosity, never giving up, and focused on surpassing their own limits. * Give their all because they love working with commitment and dedication. * Embrace change as opportunity and learn from their mistakes. * Prioritize excellence and execution in everything they do. * Foster a positive, joyful, and fun work environment. * Know how to build alongside others and enjoy teamwork. Imagine yourself leading challenging, dynamic, and innovative projects, **and being responsible for:** * Conducting regional audits to ensure operational process compliance, collaborating across multiple departments, coordinating the implementation of improvements and procedure revisions. * Leading investigations into errors or process/procedure violations, thefts, and fraud. * Performing critical analysis of CCTV footage, focusing on identifying suspicious behaviors, procedural failures, or security incidents. * Actively participating in Daily Safety Talks (DDS) and operational briefings, keeping the team updated on imminent risks and loss prevention best practices. * Developing and delivering periodic training to the operations team, fostering engagement with Loss Prevention policies. **Requirements:** * Bachelor’s degree or currently pursuing one in Administration, Engineering, Logistics, or related fields. * Experience with logistics operational routines is a plus. * Familiarity with Google Docs, Sheets, app, SQL, Looker Studio; BI tools are a plus. * Availability to work in Sumaré-SP, Monday through Saturday, morning or overnight shift. **We offer you:** * The opportunity to join an entrepreneurial company that loves thinking big and long-term. * The chance to be the protagonist of your development in an environment full of opportunities, learning, growth, expansion, and challenging projects. * Collaboration and knowledge-sharing with excellent professionals and experts. * An outstanding work environment, equipped with everything you need for an exceptional experience. :) Mercado Livre does not contact candidates offering job opportunities in exchange for payment. All open positions are available on our careers website. If you receive any request for money, please be cautious!