Store Manager

Description

Job Summary: Coordinate customer service and cashier operations, manage customer complaints, maintain team discipline, and ensure store organization and product quality. Key Highlights: 1. Leadership and coordination of customer service and sales teams. 2. Quality management and organization of the store and products. 3. Inventory control and receipt of goods. · Support the commercial and distribution areas by coordinating all customer service and cashier operations. · Handle customer complaints with appropriate problem-resolution techniques. · Maintain a well-coordinated and disciplined team to achieve excellence in customer service. · Apply appropriate disciplinary measures to ensure compliance with company-established standards. · Open or close the store punctually, checking for any abnormalities occurring in the surrounding area. · Verify product quality for consumer sale, observing the quality standards required by the company. · Be responsible for keeping the store clean and organized at all times. · Control and replenish inventory; always verify warehouse organization. · Receive goods according to purchase orders and invoices. · Assist the cashier during closing procedures. · Organize the workspace for the next manager. · Keep management duly informed about relevant market developments; · Operate departmental equipment properly, adhering to equipment guidelines; · Maintain a clean and organized workplace; · Keep management informed of any other situations requiring appropriate action; · Perform other tasks as directed by management within established SOPs. Employment Type: Full-time CLT Compensation: Starting from R$1.925,60 per month Benefits: * Transportation allowance Work Location: On-site