




Job Summary: The professional will lead and guide the operational team, monitor last-mile and e-commerce operations, work with drivers and delivery personnel, support recruitment, and monitor KPIs. Key Highlights: 1. Team leadership and operational team guidance 2. Monitoring and ensuring deliveries in last-mile and e-commerce operations 3. Working with drivers and delivery personnel to ensure quality **Main Responsibilities:** * **Lead and guide the operational team;** * **Monitor last-mile and e\-commerce operations to ensure on-time deliveries within SLA;** * **Engage with drivers and delivery personnel to ensure delivery quality;** * **Support recruitment of new delivery personnel;** * **Monitor KPIs, handle incidents, and support improvements in the delivery base;** Compensation: R$2\.300,00 per month Work Location: On-site


