




Job Summary: This professional will lead and guide the operational team, monitor last-mile and e-commerce operations, handle communications with drivers, and track KPIs. Key Highlights: 1. Lead and guide the operational team 2. Monitor last-mile and e-commerce operations 3. Track KPIs and support improvements **Main Responsibilities:** * **Lead and guide the operational team;** * **Monitor last-mile and e\-commerce operations, ensuring deliveries within SLA;** * **Handle communications with drivers and delivery personnel to ensure delivery quality;** * **Support recruitment of new delivery personnel;** * **Monitor KPIs, address incidents, and support base-level improvements;** Compensation: R$2\.300,00 per month Work Location: On-site


