Description
Job Summary:
Negotiate with delinquent customers, perform financial calculations and payment tracking, and prepare reports for monitoring.
Key Highlights:
1. Opportunity to work in debt negotiation and accounts receivable management
2. Focus on financial control and report preparation
3. Requires familiarity with management systems and Excel
Description: About the position:
Conduct negotiations with delinquent customers, calculate interest, issue payment slips (boletos), send consent letters, and process title write-offs and settlements. Prepare reports on collections performed and existing delays to facilitate monitoring and decision-making.
Main responsibilities:
Process French-style write-offs (boletos);
Process deposit write-offs;
Approve via cloud platform small-value credits to be refunded to customers;
Verify and confirm deposits made by customers (on the same day);
Process credit card write-offs;
Process write-offs for intermediary card services;
Mandatory requirements:
Familiarity with activity management systems
Proficiency in Excel
Desirable qualifications (advantage):
Prior experience in administrative routines
Work schedule and hours:
Monday to Friday, 08:00 to 18:00 \- Lunch break from 12:00 to 13:12
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