Area Assistant - Customer Service Center

Description

Job Summary: A professional responsible for scheduling services, customer service, updating information, and organizing registration data, while upholding the company's ethics and assets. Key Highlights: 1. Courteous and efficient service to internal and external customers 2. Continuous updates on the company's new services 3. Participation in training sessions and safeguarding company assets **Description:** Completed High School Desirable: Bachelor's degree in Administration, Accounting, Economics, or related fields Microsoft Office (Intermediate level) **Working Hours:** 44 hours/week (Monday to Saturday) Schedule specialized services; Provide accurate information requested by customers; Continuously update knowledge regarding the company's newly offered services and possible changes to the terms of those services; Record customer complaints and incidents; Prepare quotations for customers; Confirm and organize customer registration data via the system; Serve all internal and external customers courteously, respectfully, and efficiently; Attend 100% of training sessions to which assigned by the organization; Preserve and safeguard company assets; Understand the company's vision and mission; Comply with company regulations and those applicable to one's area of responsibility; Uphold ethics and discipline within the company; Apply 5S practices; Perform other duties pertinent to the position. 2512040202181659373